PLEASE READ THESE TERMS OF USE, CAREFULLY. BY USING THIS MOBILE APPLICATION, YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THIS MOBILE APPLICATION, IN ITS ENTIRETY.
A] LISTING OF PRODUCTS (General):
2. Process for Listing of Products: For Listing the Products on the Mobile application, the information relating to such Products shall be communicated to the administrator of the Mobile application (“Administrator”). The Administrator shall screen the listed Products and only those Products which, in the opinion of the Administrator, are suitable to be displayed on the Mobile application shall be uploaded. Any such decision taken by the Administrator same shall be final and binding upon the Product Listers who shall not dispute of question the same. Further, the Product Listers understand and acknowledge that the Customers and Users may report any listed Products to the Company for reasons including but not limited to, the inappropriateness of the Products and/or in violation of the applicable laws. Any decision taken by the Company with regard to such reported Products shall be final and binding upon the Product Listers, and the Product Listers shall not dispute or question such decision taken by the Company.
B] RENTAL OF PRODUCTS:
The Product Lister and Customer may be able to rent out the Products in the following manner:
The Company shall not be held liable for any loss and/or damage caused to the product during transit/delivery by third party delivery partners to the Customer from the Product Lister and to the Product Lister from the Customer.
Any return of the Products after expiry of rent period or for any other reason shall also be co-ordinated by the Mobile application. Once the product is returned to the Product Lister, it shall be the duty of the product lister to assess the product and check its quality and quantity. Complaints on defect in quality shall be raised by the product lister within 48 hours from the end of the rental period of product. (As per the Ispick Assurance T&C). Then Company shall then assess the complaint and reduce the security deposit if damage has occurred. The return of the Security Deposit shall be affected by the Company after assessing the condition of the Product. While assessing such condition, factors such as damage to the Product (if any) will be considered. If any damage, etc. is noticed by the Company, a deduction will be made from the security deposit. Any decision taken by the Company in this regard shall be final and binding.
The Product Lister or Customer can cancel the Order for Rental subject to the then applicable cancellation (“ Cancellation Policy”) as informed on the Mobile application.
C] REVIEWS AND FEEDBACK OF PRODUCTS:
Any User who has successfully completed a transaction using the Mobile application can rate a particular Product Lister through the Mobile application and provide its feedback relating to the same (“Feedback”). In case the Company receives a maximum of three (3) negative complaints against the Product Lister or Customer, the Company shall have the right to revoke or deactivate the User Account of such Product Lister or Customer
D] DUTY OF PRODUCT LISTERS:
The Product lister shall state the total rental period for which he/she wishes to rent product listed. The Product lister shall also state the dates on which the listed product shall not be available for rent.
The Product lister shall get messages from the Company for any enquiries made by any Customer for the product listed. The Product lister shall reply to the said enquiry within the time informed by the Mobile Application via in-app notification and/or sms. If the Product lister does not reply to the said enquiry before this time, the Company shall not be held liable for any loss of rental opportunity caused to the product lister for not answering to any enquiry.
or any other mode of payment as may be acceptable to the Company. The Mobile application is merely providing the User with payment channels through automated online electronic payments collection and remittance facility for the payment of Products by the Customer on the Mobile application using the existing authorized banking infrastructure and credit card payment gateway networks and shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of a Customer having exceeded the credit limit with its bank or for any payment issue arising out of the transaction. The Customers understand and acknowledge that the Company does not collect and/or store any payment related information on its servers and the same is accessed and processed by the third-party payment gateways at all times.
6. Consideration for the Customers: The Customer understands that its access to the Mobile application and use of the Features therein in compliance with the Terms of Use and its obligation to Mobile application for the Products rented through the Mobile application and the Product lister shall be an adequate consideration for its use of the Mobile application.
You understand that Company does not control, and is not responsible for content as provided by the User, messages between Users, content relating to the Products listed, files, images, photos, video, sounds, any other material made available through the Mobile application (“User Content“), and that by using the Mobile application and its Features, You acknowledge and agree that You are solely responsible for and must evaluate, and bear all risks associated with, the posting and use of any User Content. that You understand and acknowledge that the Company shall be pre-screening and approving the User Content and the Company has the right, in its sole and absolute discretion, to refuse, delete or move any User Content that is or may be available, for violating these Terms of Use and such violation being brought to Company’s knowledge. The Users shall be solely liable for any third party claim on account of the User Content. In connection with such User Content posted by You, You affirm, acknowledge, represent, warrant and covenant that You own or have and shall continue to have the necessary licenses, rights, consents, and permissions to use such User Content and authorize Company to use such User Content to enable inclusion and use of the User Content in the manner contemplated for availing the Features of the Mobile application and these Terms of Use.
General third-party information such as, Product catalogues, Product description and specifications, links to third party websites and other data from external sources is made available on the Mobile application (“Third Party Content”). You acknowledge that the Third-Party Content provided to You is obtained from sources believed to be reliable or provided by the Product Listers in the process of advertising, exhibiting and offering to rent the Products on the Mobile application. All Third-Party Content is provided on an “As Is” and “As Available” basis. The Mobile application and Third-Party Content available through the Mobile application may contain links to other third-party websites (the “Third Party Websites“), which are completely unrelated to the Company. If You access the link to any Third-Party Websites, You may be subject to those Third-Party Websites’ terms and conditions and other policies. Company makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such Third-Party Website, and Your linking to any other websites is completely at Your own risk and Company disclaims all liability thereto.
You certify that You shall use the Mobile application in accordance with these Terms of Use. You are forbidden to transmit unsolicited commercial email (spam) by using any of the Features of the Mobile application. Repeated violations or failures to comply with this anti-spam policy shall result in termination of Your access to the Services. You agree and acknowledge that, we shall not be held liable for any claim that may arise due to Your violation of this anti-spam policy.
The Mobile application may post, display, publish or provide advertisements at various places on the Mobile application. If You access any of these advertisements the terms and conditions of those links will govern Your usage. These advertisements might set cookies on their websites which may use Your data, information for various other links. You are advised to refer to the relevant terms and conditions of the respective advertisements to know more about their practice. The Company does not endorse, recommend, market or warrant the advertisements, or quality, suitability, merchantability, fitness, commitment, reasonability of the products offered by such advertisements.
You represent and warrant that:
You agree not to engage in any of the following activities:
You shall not (a) use the Mobile application for any illegal purpose or in violation of any local, state, national, or international laws, (b) violate or encourage others to violate any right of or obligation to a third party, including but not limited to, by infringing, misappropriating, or violating intellectual property, confidentiality, or privacy rights.
2. Solicitation:
You shall not use the Mobile application, or any information provided through the Mobile application for the transmission of advertising or promotional materials, including junk mail, spam, chain letters, or any other form of unsolicited or unwelcome solicitation.
3. Disruption:
You shall not use the Mobile application in any manner that could disable, overburden, damage, or impair the Mobile application, or interfere with any other party’s use and enjoyment of the Mobile application; including by (a) uploading or otherwise disseminating any virus, adware, spyware, worm or other malicious code, or (b) interfering with or disrupting any network, equipment, or server connected to or used to provide any of the Services on the Mobile application, or violating any regulation, policy, or procedure of any network, equipment, or server.
4. Harming others:
You shall not share or transmit Content or details that are harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful or otherwise discriminatory, false or misleading, or which incites the commission of an illegal act.
5. Impersonation or unauthorized access:
You shall not impersonate another person or entity or misrepresent Your affiliation with a person or entity when using the Mobile application; You shall not use or attempt to use another’s account or personal information; and, You shall not attempt to gain unauthorized access to the Mobile application, or the computer systems or networks connected to the Mobile application, through hacking password mining or any other means.
You agree to indemnify, defend and hold the Company, its partners, subsidiaries, affiliates, associates, successors, assigns and licensors or any of their respective officers, agents, vendors, licensors, representatives, advertisers, Product Listers harmless from and against any and all claims, actions, losses, expenses, damages and costs (including attorneys’ fees), arising out of Your use of the Mobile application or resulting from any (i) breach or violation of these Terms of Use by You, or due to Your activities related to the Mobile application or due to any breach of applicable laws (ii) any claims made by any third party due to, or arising out of, or in connection with, Your use of the Mobile application or the Products and Services provided through the Mobile application; or (iii) any claim that any Third Party Content/Content, information or materials provided by You caused damage to a third party; or (iv) Your violation of any rights of another, including any intellectual property rights.
USER UNDERSTANDS THAT THE COMPANY IS JUST A FACILITATOR FOR THE PRODUCT LISTER, THE CUSTOMER AND USER TO TRANSACT THROUGH THE MOBILE APPLICATION AND IS NOT LIABLE FOR THE QUALITY, QUANTITY, FEATURES OF THE PRODUCTS LISTED BY THE PRODUCT LISTER. THE COMPANY SHALL BE UNDER NO OBLIGATION, LIABILITY OR RESPONSIBILITY WHATSOEVER IN RESPECT OF ANY LOSS OR DAMAGE ARISING DIRECTLY OR INDIRECTLY OUT OF USE OF PRODUCTS, BY THE USERS. YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT YOU ARE ASSUMING THE ENTIRE RISK AS TO USE OF THE PRODUCTS OR SERVICES, ITS QUALITY, ACCURACY, PERFORMANCE, TIMELINESS, ADEQUACY, COMPLETENESS, CORRECTNESS, AUTHENTICITY, SAFETY, SECURITY AND VALIDITY OF ANY AND ALL FEATURES AND FUNCTIONS OF THE MOBILE APPLICATION INCLUDING, WITHOUT LIMITATION, POSTINGS AND USER CONTENT ASSOCIATED WITH YOUR USE OF THE MOBILE APPLICATION, OR YOUR OWN INFORMATION AND DATA THAT YOU VOLUNTARILY SHARE ON THE MOBILE APPLICATION. THE COMPANY DOES NOT ENDORSE, RECOMMEND, MARKET OR WARRANT THE PRODUCTS OR QUALITY, SUITABILITY, MERCHANTABILITY, FITNESS, COMMITMENT, REASONABILITY OF THE PRODUCTS AND THE CUSTOMER/USER USES THE SAME AT ITS OWN DISCRETION. WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DELAYS, INACCURACIES, ERRORS, OR OMISSIONS FOR USE OF THE PRODUCTS AND SERVICES BY THE USERS.
THE MOBILE APPLICATION CONTENT, FEATURES, PRODUCTS LISTED ARE MADE AVAILABLE TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, OR ANY GUARANTEE OR ASSURANCE THAT ALL FEATURES, FUNCTIONS OR OPERATIONS THEREOF WILL BE AVAILABLE. THE MOBILE APPLICATION IS NOT HACK PROOF. THE DATA MAY GET PILFERED, DAMAGED, LOST, GARBLED OR BECOME USELESS. THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO, MENTAL AGONY SUFFERED BY THE USER DUE TO SUCH DELAY ON ACCOUNT OF DELIVERY OF PRODUCTS. FURTHER, THE COMPANY SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE MOBILE APPLICATION DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE MOBILE APPLICATION THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND THE COMPANY’S CONTROL.
YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE MOBILE APPLICATION, THE COMPANY AND THEIR SUCCESSORS AND ASSIGNS, OR ANY OF THEIR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES, OPERATIONAL PRODUCT LISTERS, ADVERTISERS, OR VENDORS, SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO THE USERS, OF ANY KIND, DIRECT OR INDIRECT, IN CONNECTION WITH OR ARISING FROM USE OF THE PRODUCTS THROUGH THE MOBILE APPLICATION, OR FOR THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, PRODUCTS PROVIDED THROUGH THE MOBILE APPLICATION, BUT NOT LIMITED TO, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES.NOTWITHSTANDING ANYTHING CONTAINED IN THIS AGREEMENT OR OTHERWISE, THE MAXIMUM LIABILITY OF THE COMPANY FOR DIRECT DAMAGES UNDER THIS AGREEMENT SHALL NOT EXCEED RUPEES ONE THOUSAND (RS.1000/).
You acknowledge and agree that Company, in its sole and absolute discretion, has the right (but not the obligation) to delete or deactivate Your User Account, block Your e-mail or IP address, or otherwise terminate Your access to or use of the Mobile application (or any part thereof), immediately and without notice, and remove and discard any User Content, for any reason or no reason at all, including, without limitation, if Company believes that You have violated these Terms of Use. Further, You agree that Company shall not be liable to You or any third-party for any termination of Your access to the Mobile application or refund of any Subscription Fees or Listing Fees. Further, You agree not to attempt to use or access the Mobile application after any such termination. You, as the User, waive any claims against the Company for any loss and damage suffered by You on account of Your failure to comply with these Terms of Use. In the event where the User Account is terminated for any reasons whatsoever, all pending rental orders will be cancelled. Customers will be intimated of same. Mobile application will give an option to the Customers if they would like to get notifications of other Product Listers in same category and accordingly information will be shared by the Mobile application
Without limiting the foregoing, under no circumstances shall the Company be held liable for any damage or loss, penalty due to delay or deficiency in performance of the Mobile application or availability of the Products, resulting directly or indirectly from act of nature, natural forces, or causes beyond its reasonable control.
2. Entire agreement:
These Terms of Use along with the Privacy Policy contain the sole legal understanding and agreement between You and the Company and supersedes any and all prior understandings. We reserve the right to terminate these Terms of Use, without prejudice to any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.
3. Changes:
We have and continue to have the right to modify, change, substitute, remove, suspend or update these Terms of Use or any information in it at any time by sufficiently highlighting on the Mobile application about such change. Such changes shall be effective immediately upon posting to the Mobile application. This Terms of Use was last modified
4. Applicable law and dispute resolution:
These Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. Disputes arising under these Terms of Use shall be tried to be resolved amicably through a mediator appointed by consent of parties. If no amicable settlement is possible, such disputes shall be referred to a sole arbitrator, who shall be appointed by the Company. The arbitration proceedings shall be governed by the Indian Arbitration and Conciliation Act, 1996, as amended from time to time, and shall be held in Pune. The language of arbitration shall be English.
If You have questions, feedback or concerns, grievances for reporting and removal of objectionable User Content on the Mobile application or regarding these Terms of Use, You can contact us as per this policy, or wish to make a complaint, please contact us at support@ispick.com. If You want to report any abuse or infringement, please contact us at support@ispick.com.
“I ACCEPT”
ANNEXURE A
PRODUCTS